Privacy Policy for Glimmer Forge

At Glimmer Forge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site, interact with our services, or engage with our bespoke metalcraft offerings. We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).

Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identification Information: This includes information you voluntarily provide to us when you request a quote, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, postal address, phone number, and details related to your custom project requirements (e.g., designs, dimensions, material preferences).
• Usage Data: We may collect information about how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

How We Use Your Information

Glimmer Forge uses the collected data for various purposes:

• To provide and maintain our services.
• To manage your requests for information, quotes, and orders of our bespoke metalcraft.
• To personalize your experience and deliver content and product offerings relevant to your interests, such as custom gates, artistic foundry work, or architectural metal elements.
• To improve our site and service offerings based on your feedback and usage patterns.
• To communicate with you about our services, promotions, and news, if you have opted in to receive such communications.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

• Service Providers: We may employ third-party companies and individuals to facilitate our site, provide the service on our behalf, perform service-related services, or assist us in analyzing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Glimmer Forge, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.

Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location and subject to applicable law, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right to have your information rectified if that information is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right to request the restriction of the processing of your personal information.
• The right to data portability, allowing you to obtain a copy of your Personal Data in a structured, machine-readable, and commonly used format.
• The right to withdraw consent at any time where Glimmer Forge relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Glimmer Forge
• 75 Tras Street, Unit #04-03, Singapore, Singapore, 079014
• Phone: +65 6748 1293